Microsoft has discovered a new hitch with Windows Security, which may prevent the system from upgrading to Windows 10 May 2020 Update (A.K.A version 2004). In particular, this issue results in compatibility problems that prevent your system from installing Windows 10 version 2004, unless you have changed the Windows Security settings or updated the display drivers.
According to Microsoft, some users may encounter a message notifying them of a compatibility hold error, if Memory Integrity is enabled on their device. However, you can fix the Windows Security error by simply disabling Memory Integrity.
What about users who find the Memory Integrity feature to be important? If you do not wish to disable this function, there’s still a way to unblock the update. You just need to check your display drivers and acquire their latest versions provided by the corresponding hardware manufacturer.
If you choose to eliminate the update block by turning off the function called Memory Integrity, you need to follow these steps:
- Go to the settings page in Windows 10.
- Go to Update and Security.
- Select Windows Security to go to the corresponding subsection.
- From there, proceed to “Device security”.
- On this page, find the link that says “Core isolation details” and click on it.
- Locate the “Memory integrity” switch and change its position to “Off”.
- Restart the computer.
- Perform one more check for updates in Windows Update. An alternative updating tool is Update Assistant.
Still unable to see the update? In this case, you need to double-check that you have acquired and installed on your system the latest driver updates for your Bluetooth, as well as your Intel or NVIDIA GPU.
Microsoft has warned previously that consequential problems may occur if the user chooses to ignore the compatibility issue and initiates Windows 10 May 2020 Update manually using Update Assistant or other applicable tools.
The company is likely to be already working to fix this problem in an upcoming patch. However, the only solutions available currently are acquiring the latest updates for your drivers or switching off the Memory Integrity function.
Worth recalling, in March 2020, Microsoft pinpointed another error related to Memory Integrity. It could interfere with the loading of various drivers, which in turn could entail serious problems for the system, including a full crash.
Back then, Microsoft said users could circumvent this problem by going to the Windows Security section and changing the position of the Memory Integrity switch to disable the feature.